With the Royal Mail strikes that took place around Christmas last year, many courier firms were most likely rushed off their feet — and probably doing many more miles than their courier insurance policy covered!
During the strikes many firms had to understandably look elsewhere from the Royal Mail to make sure customers received their goods on time — and of course, with so many courier firms around these days, firms are left with plenty of choice.
One firm that will be gaining a fair few fans is DPD. Instead of leaving customers with a lengthy time slot in which they will deliver an item, they’ve offered customers precise one hour time slots for a delivery. The customer can accept or decline this time slot by replying to the firm’s text message.
CEO of DPD, Dwain McDonald, believes that people who buy online, usually do so to save time. So it makes sense that the delivery service saves time too. You can’t argue with that!
The Quotiva Network can help courier firms find the best cover for their business needs. Use our website for an insurance quote comparison.
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